New Hall, Wrexham
Job Reference No: MHNW161923
Salary: £22,718.32 - £25,471.80 per annum
Contract Type: Permanent - Full Time
Closing Date: 09/10/2023



  • Full-time
  • 40 hours per week, 9am – 5pm, Monday – Friday
  • Permanent
  • Salary – £22,718.32 – £25,471.80 per annum (Dependant on experience)

What MHC can offer

It is an exciting time to join MHC as our new leadership team are looking for committed individuals who will genuinely care, support and protect the adults we look after. If you have the compassion, commitment and capability to work for us, we will give you a career that you can be proud of.

Through a combination of online learning, comprehensive training, coaching and a supportive environment, we’re committed to helping you flourish and deliver excellent standards of care to the people we support.

Benefits of working with us:

  • Competitive pay
  • Long service reward at year 5
  • Career development and training
  • Work place pension
  • Free meals and on-site parking
  • Free eye care vouchers
  • Blue light card discounts
  • Enhanced maternity package
  • Refer a friend bonus scheme
  • Flexible working with opportunities for overtime

About the role

The purpose of the Receptionist is to assist the Administration Lead to provide a high standard of reception cover for the hospital. Including operating switchboard, receiving visitors and dealing with queries as and when applicable. The Receptionist will be responsible for greeting visitors at the Hospital, ascertain the purpose of the visit and direct them to the appropriate staff and venue. On a daily basis the receptionist will be required to communicate via telephone, email and mail in an effective and efficient manner. The Receptionist will also liaise with MDT and other professionals when necessary and be responsible for developing and maintaining effective and efficient filing systems. The Receptionist will undertake day to day administration duties as required by the service.

Skills: Highly Organised, ability to use Microsoft Word & Excel, proven ability to work as part of a team and maintaining excellent working relationships with professionals, have excellent communication skills face to face, via telephone and email.

About the Service: Situated within walking distance of the village of Ruabon and 5 miles from Wrexham, the largest town in North Wales, New Hall benefits from all the local communities have to offer. In the heart of Ruabon there is a small supermarket, fish & chip shop, café, bakery, library, bank, post office and newsagents. The service provides support for males (aged 18 years +) diagnosed with a learning disability and/or additional complex needs including autism and mental health needs.

Equal Opportunities: MHC are an equal opportunities employer and welcome applications from all who believe they fit the essential requirements for this role regardless of their race, sex, disability, religion/belief, sexual orientation or age / MHC is an equal opportunities employer and positively encourages applications from all sections of the community.

*Please note, successful candidates must be aged 18 or over*

(We reserve the right to bring forward our closing date, without notice in the event of high volumes of interest).



New Hall

New Hall Independent Hospital provides open, locked and low secure services at three separate units in Ruabon, Wrexham, for up to 32 men aged 18 to 64 who have a primary diagnosis of severe and enduring mental illness/mental disorder. It can take patients detained under the Mental Health Act 1983.

It provides rehabilitation and recovery services to support and enable individuals to successfully achieve transfer or discharge to a more independent setting.