Day: 17 November 2020

Category E Concerns

There has been communication around Category E Concerns and what type of event should fall under this category. We hope the following guidance will be of assistance, the categories are as follows: Concern Raised (External Factor): Example/s – staff have concerns around the performance of a pharmacy, an external person expresses their concern over the …

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Renovation projects!

During lockdown, service users and staff teams have been working hard to renovate their gardens and now they have moved onto their living areas! Rachael Hannaby, Registered Manager of Holland House and Villas, would like to say a big thanks to Paula Payne and Lloyd Ellis for their recent hard work refreshing the lounges within …

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